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12.00

Registration & Exhibition

13.00

Lunch

13.30

Welcome & Introduction to the event James Bellini

13.35

The role of technology in the Public and Private sectors in the “more for less” future Bryan Glick, Editor in Chief, Computer Weekly

13.45

How BT came through the transformation Lewis Lyell, Managing Director, Product Specialist Sales, BT Global Services

13.55

Innovation in the market place Neil Sutton, Vice President, Global Portfolio BT Global Service

14.05

Panel debate & Q&A session

14.35

COFFEE

15.05

Welcome back - Solutions, do they really work? Donald McLaughlin, Managing Director, Cisco Scotland

15.10

Keeping customers happy Dr Nicola Millard, Customer Experience Futurologist, BT Global Services

15.20

Improving the productivity of your people Donald McLaughlin, Managing Director, Cisco Scotland

15.30

Improving organisational efficiency Stephen Nunn, Partner, Accenture

15.40

Security, why security cannot be overlooked Ray Stanton, Global Head of Business Continuity, BT Global Services

15.50

Panel debate & Q&A session

16.20

Closing remarks Lewis Lyell, Managing Director, Product Specialist Sales, BT Global Services

16.30

Exhibition

17.10

Canapés and drinks

Cloud Solutions Showcase

Visit our solutions showcase and meet our BT experts to understand the range of BT as a Service – solutions available to you today. Discuss with the experts how Hosted Voice; Virtual Data Centres; Next Generation Contact Centres and many more of our BT as a Service solutions might benefit you and your business.

Talk to an expert

Whilst you're with us why not book into one of our workshops. We might be able to help you/your organisation see through the fog and beyond the cloud. Details of the choices available TBC.

Facilitator

Dr James Bellini, Futurologist, Conference Moderator

Panellists

Bryan Glick, Editor, Computer Weekly

 

Nicola Millard, Customer Experience Futurologist, BT

 

Lewis Lyell, Managing Director, Specialist Product Sales

 

Ray Stanton, Global Head, Business Continuity, Security & Governance Practice, BT

 

Neil Sutton, Vice President, Global Portfolie, BT Global Services

 

Stephen Nunn, Partner, Accenture

 

Tom Kelly, Head of Regional Sales, BT Global Services